FAQ
Answers to common questions about our rentals
How long can we keep the Bump-N-Jump?
You’ve got two options: a quick 3-hour party or an all-day bash. Just remember, we need some time to set up and pack up. So if you book from 12 PM to 3 PM, it’ll be ready to bounce at 12 and we’ll start packing up after 3.
Who’s handling all the heavy lifting?
That’s all on us! Our Bump-N-Jump crew takes care of delivery, setup, and takedown. For safety reasons, we can’t let customers DIY it – but hey, that means less work for you!
When do I need to pay?
Booking online? You can pay right away or on party day – your choice. Booking by phone? We’ll collect payment when we arrive at your event. We take cash or card on the spot.
What if I need to cancel?
Life happens, we get it. Just let us know at least 24 hours before your event and you’re good. Any later than that, and we might have to charge a fee.
Where can we set up the inflatables?
Grass is ideal, but we can work with concrete or asphalt too. We’ll bring sandbags and tarps for those harder surfaces. Thinking about dirt or gravel? Give us a call first – we’ll need to check if that’s doable.
Do I need to supply anything?
Just a power outlet within about 70 feet of where we’re setting up. Each blower needs its own 10-amp circuit. If you’re going for a water slide, make sure we can hook up to a water source.
Do you deliver to locations outside of town?
You bet! We’ll give you a custom quote based on the day, distance, and setup needs. Our mileage fee is $0.75 per mile. These out-of-town rentals are usually all-day affairs. Good news: we offer discounts for weekday bookings outside of town, so give us a call to learn more!
What happens if it rains on our party day?
We keep a close eye on the weather and we’ll let you know if things look dicey. Safety’s our top priority, so we might need to reschedule if conditions aren’t great. But once we’ve got everything set up, the show goes on – rain or shine – and the full fee applies.
Can Bump-N-Jumps be used indoors?
Absolutely! Lots of our Bump-N-Jumps work great inside. Just give us a call to chat about the space you’ve got in mind.
Any rules we should know about?
You bet – safety is our thing! We’ll give you the full rundown when we set up. The big one? Make sure there’s always an adult keeping an eye on things.
Still have questions?
(970) 900-5867
Give us a call! We’re here to make your event awesome, so don’t be shy – we’re happy to help!