Privacy Policy
Introduction
This Privacy Policy governs the manner in which Bump-N-Jump Rentals (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the website bumpnjump.com (the “Site”). This Privacy Policy applies to the Site and all products and services offered by Bump-N-Jump Rentals.
At Bump-N-Jump Rentals, we are committed to protecting your privacy. We understand the importance of maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we handle your personal information and your rights regarding this information.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site. We reserve the right to modify this Privacy Policy at any time, and we will notify you of any material changes by posting the new Privacy Policy on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
This Privacy Policy is intended to comply with all applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.Information We Collect
Information We Collect
At Bump-N-Jump Rentals, we collect various types of information from and about users of our Site. This information includes personal information that can be used to identify you, as well as non-personal information that cannot be used to directly identify you. The information we collect falls into the following categories:
- Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and usage of the Site. This information may include your IP address, device type, browser type, operating system, and other technical information. We collect this information to ensure compliance with our security standards and to enhance the safety and performance of our Site.
- Voluntarily Provided Information: When you choose to engage with our services, such as by booking an inflatable rental through our Site, we may collect personal information that you voluntarily provide to us. This information includes, but is not limited to:
- Your name
- Your email address
- Your phone number
- The address where the rental will be delivered
- Payment information
- Any additional information you provide in the booking form
- Information from Third Parties: We may receive information about you from third parties that we use to provide our services, such as payment processors and booking service providers. These third parties may collect information about you and share it with us pursuant to their own privacy policies.
- Aggregated Data: We may also collect, use, and share aggregated and anonymized data for various purposes. Aggregated data may be derived from your personal information but does not directly or indirectly reveal your identity. For example, we may aggregate usage data to calculate the percentage of users accessing a specific feature of our Site.
Purposes of Collection:
We collect and use your information for a variety of business purposes, including:
- Processing and managing your bookings
- Communicating with you regarding your bookings and customer service inquiries
- Ensuring compliance with our security policies and safety standards
- Improving our services and the functionality of our Site
- Fulfilling legal and regulatory requirements
Sensitive Information:
We do not intentionally collect sensitive personal information, such as social security numbers, health information, or political opinions. If you voluntarily provide us with sensitive personal information, you expressly consent to our processing of that information as described in this Privacy Policy.
Children’s Information:
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
By providing us with your personal information, you consent to the collection, use, and disclosure of such information as described in this Privacy Policy. If you do not agree with these terms, please do not provide us with your personal information
Use of Information
Bump-N-Jump Rentals uses the information we collect for various purposes to provide and improve our services. The primary purposes for which we use your information include, but are not limited to, the following:
- Providing and Managing Services: We use your personal information to process and manage your bookings for inflatable rentals. This includes verifying your identity, processing your payments, coordinating delivery and setup of rentals, and responding to any inquiries or issues related to your bookings.
- Communication: We use your contact information to communicate with you about your bookings and our services. This may include sending you confirmation emails, updates about your rentals, and responding to your customer service inquiries. We may also send you promotional materials or newsletters if you have opted to receive such communications.
- Ensuring Compliance and Safety: We collect and use automatically collected information, such as your IP address and device type, to monitor and ensure compliance with our security policies and safety standards. This helps us protect our Site and services from fraudulent activities and unauthorized access.
- Improving Our Services: We use the information we collect to analyze how our services are used and to make improvements to our Site and offerings. This may include analyzing usage data to identify trends, troubleshoot issues, and enhance the user experience.
- Legal and Regulatory Compliance: We use your information to comply with applicable laws, regulations, and legal processes. This may include using your information to respond to legal requests, such as subpoenas or court orders, and to protect our rights and interests.
- Payment Processing: We use your payment information to process transactions related to your bookings. Payment information is collected and processed by our third-party payment processor, Stripe, in accordance with their privacy policies and terms of service.
- Third-Party Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as booking management through Amelia and payment processing through Stripe. These third-party providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. In such cases, we will notify you of the change in ownership and any changes to the use of your personal information.
If you have any questions about how we use your information, please contact us using the information provided in the “Contact Information” section of this Privacy Policy.
Data Storage and Security
At Bump-N-Jump Rentals, we take the security of your personal information seriously. We implement a variety of measures to ensure that your data is protected from unauthorized access, use, disclosure, alteration, or destruction. This section outlines our data storage practices and the security measures we have in place to safeguard your information.
Data Storage
Your personal information is stored on our secure servers, which are hosted by reputable third-party service providers. These servers are located in data centers that adhere to industry-standard security protocols and practices. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security Measures
To protect your personal information, we employ a combination of physical, technical, and administrative security measures. These measures include, but are not limited to, the following:
- Encryption: We use encryption technologies to protect your personal information during transmission and while it is stored on our servers. This ensures that your data is securely transmitted over the internet and is inaccessible to unauthorized parties.
- Access Controls: Access to your personal information is restricted to authorized personnel who require access to perform their job functions. We implement role-based access controls and regularly review access permissions to ensure that only those with a legitimate need have access to your data.
- Secure Payment Processing: We use Stripe, a third-party payment processor, to handle payment transactions. Stripe adheres to stringent security standards, including PCI-DSS (Payment Card Industry Data Security Standard) compliance, to ensure the secure processing of your payment information.
- Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems. These audits help us maintain a high level of security and ensure that our security practices remain effective and up-to-date.
- Employee Training: We provide ongoing training to our employees on data privacy and security best practices. This helps ensure that our team is aware of the importance of protecting your personal information and is equipped to handle it responsibly.
- Incident Response: In the event of a data breach or security incident, we have established incident response procedures to promptly address and mitigate the impact of the breach. We will notify affected users and relevant authorities as required by applicable laws and regulations.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data. However, we continuously review and enhance our security practices to minimize risks and protect your information.
If you have any concerns about the security of your personal information or if you believe that your data has been compromised, please contact us immediately using the contact information provided in the “Contact Information” section of this Privacy Policy.
User Rights and Choices
At Bump-N-Jump Rentals, we respect your rights regarding your personal information. This section outlines the rights you have concerning your data and the choices you can make about how your information is used. If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Information” section of this Privacy Policy.
- Right to Access: You have the right to request access to the personal information we hold about you. This includes the right to obtain information about how your data is being used, the categories of data being processed, and the purposes for processing. Upon request, we will provide you with a copy of your personal information in a commonly used electronic format.
- Right to Rectification: If you believe that any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update the information. We will promptly make the necessary corrections to ensure that your information is accurate and current.
- Right to Deletion: You have the right to request the deletion of your personal information in certain circumstances. This includes situations where the information is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the processing of your information is unlawful. We will comply with your request to delete your information, subject to any legal obligations we may have to retain it.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in specific situations. This includes cases where you contest the accuracy of your information, where the processing is unlawful, or where you have objected to the processing and are awaiting verification of whether our legitimate grounds override your rights.
- Right to Object: You have the right to object to the processing of your personal information for certain purposes, including direct marketing. If you object to the processing, we will cease processing your information for the relevant purposes unless we can demonstrate compelling legitimate grounds for the processing that override your rights.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: If you believe that we have infringed your rights under applicable data protection laws, you have the right to lodge a complaint with a supervisory authority. We encourage you to contact us first so that we can address your concerns directly.
To exercise any of these rights, please contact us by phone at 970-900-5867 or by mail at:
Bump-N-Jump Rentals
2469 Riverside Pkwy
Grand Junction, CO 81505
We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that we may need to verify your identity before fulfilling your request to ensure the security of your personal information.
Cookies and Tracking Technologies
Bump-N-Jump Rentals does not currently use cookies or other tracking technologies on our Site. However, we understand that cookies and similar technologies can be important for enhancing user experience and providing personalized services.
Third-Party Service Providers
Bump-N-Jump Rentals employs the services of third-party providers to facilitate various aspects of our business operations. These providers assist us in processing payments, managing bookings, and ensuring the efficient operation of our website. This section details our relationship with these third-party service providers, the types of information they collect, and how they use and protect your data.
- Payment Processing: We use Stripe, a trusted third-party payment processor, to handle all payment transactions on our Site. Stripe collects and processes your payment information, including your credit card details, to facilitate secure and efficient payment processing. Stripe adheres to stringent security standards, including PCI-DSS (Payment Card Industry Data Security Standard) compliance, to ensure the protection of your payment information. Stripe’s privacy policy governs the use of your payment information and can be reviewed on their website.
- Booking Management: We use Amelia, a third-party booking service provider, to manage and streamline the booking process for our inflatable rentals. Amelia collects information related to your bookings, such as your name, contact details, and rental preferences. This information is used to process and manage your bookings efficiently. Amelia’s privacy policy governs the use and protection of your booking information and can be reviewed on their website.
- Data Sharing with Third Parties: We only share your personal information with third-party service providers to the extent necessary to perform their functions and provide our services. These providers are contractually obligated to maintain the confidentiality and security of your information and to use it only for the purposes for which it was disclosed.
- Compliance with Legal Obligations: In certain circumstances, we may be required to disclose your personal information to third parties to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. We will only disclose your information to the extent necessary to comply with such legal requirements.
- Protection of Rights and Interests: We may disclose your personal information to third parties if we believe that such disclosure is necessary to protect our rights, interests, or property, or to investigate, prevent, or take action regarding potential or actual illegal activities, fraud, or security issues.6. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information and outline any choices you may have regarding your information.
- Third-Party Privacy Policies: Our Site may contain links to third-party websites or services that are not owned or controlled by Bump-N-Jump Rentals. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit to understand their information practices and how they handle your personal information.
We take reasonable steps to ensure that our third-party service providers adhere to similar standards of data protection as we do. However, we are not responsible for the privacy practices of third parties beyond our control.
If you have any questions or concerns about our use of third-party service providers, please contact us using the information provided in the “Contact Information” section of this Privacy Policy.
Changes to this Privacy Policy
Bump-N-Jump Rentals reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the revised Privacy Policy on our Site and updating the “Effective Date” at the top of this policy. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our Site and services following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the changes, you should discontinue using our Site and services.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Any changes to this Privacy Policy will be effective immediately upon posting unless otherwise specified in the notification.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information provided below. We are committed to addressing your inquiries and resolving any issues you may have promptly and effectively.
Bump-N-Jump Rentals
2469 Riverside Pkwy
Grand Junction, CO 81505
Phone: 970-900-5867
Thank you for choosing Bump-N-Jump Rentals. We value your trust and are dedicated to protecting your privacy.